Important delivery update: Due to warehouse transitions at our logistics partner, you may experience delivery delays. Thank you for your patience and understanding.Important delivery update: Due to warehouse transitions at our logistics partner, you may experience delivery delays. Thank you for your patience and understanding.
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Online customer care

For all online purchase related questions, simply send an e-mail to service.US@essentiel-antwerp.com.

Our Online Customer Care team is located in Antwerp, Belgium (CET). Please consider a possible delay in answering time due to the time zone difference.


For questions about product or styling advice, you are welcome to contact our New York store everyday during opening hours on (212) 388-9846.

Other inquiries

For other inquiries you can send us your question using the form below.