We’ve extended our return policy for all holiday gifts* until end of January 2025 for all orders placed before 20/12/2024We’ve extended our return policy for all holiday gifts* until end of January 2025 for all orders placed before 20/12/2024
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Online customer care

For all online purchase related questions, simply send an e-mail to service.US@essentiel-antwerp.com.

Our Online Customer Care team is located in Antwerp, Belgium (CET). Please consider a possible delay in answering time due to the time zone difference.


For questions about product or styling advice, you are welcome to contact our New York store everyday during opening hours on (212) 388-9846.

Other inquiries

For other inquiries you can send us your question using the form below.